All our products are shipped from Tokyo, Japan.

The orders can be prepared as soon as possible, usually within 1-3 business days.

As local post offices are closed at weekends and national holidays in Japan, the orders made after 12:00 PM (Japanese Time) of Friday of day before a national holiday, will be sent on next Monday.

Notice that we are not responsible for international customs, duties, or paper work.

Shipping costs are based on size, weight and place of destination. They are calculated on the last page of your order.

We do not accept returns from the buyer.
We are not responsible for handling during shipping.
If your product is defective or if you have any problems, please contact us within 5 days after you receive it.
Once we accept your incident, we will contact you to start the return process.

Regarding cancellations, we basically do not accept cancellations, except, please check your order carefully before completing it.

[IMPORTANT INFO:

Shipments between Japan and Canada, Portugal, Russia, Mexico, China, Philippines, Mongolia, India, Argentina, Paraguay, Brazil, Venezuela, Qatar and Saudi Arabia must be between companies, that is, from company to company.

Please provide us with the name of your company or associates when you place your order.

Thank you,

Mitsume Books Team]

If you have any questions please contact us info@mitsumebooks.com.